Knowledge Base
67 step-by-step guides for Kenyan businesses.
Hosting setup, domains, email, WordPress, troubleshooting and billing — written in plain English, with illustrations, for people who are not IT experts.
67 articles
6 categories
182 illustrations
Real WhatsApp help if stuck
6 categories
182 illustrations
Real WhatsApp help if stuck
Hosting Setup Guides 17
cPanel, SSL, migrations, files, databases, PHP, FTP, backups, cron, 2FA.
Domain Management 10
Nameservers, DNS records, registration, transfers, renewals, WHOIS privacy.
Troubleshooting 11
500/403 errors, redirects, SSL errors, slow sites, hacks, DNS issues.
Email Setup 11
Create mailboxes, phone & Outlook setup, webmail, SPF/DKIM/DMARC, spam.
WordPress Guides 9
Install, WooCommerce, security, backups, staging, speed, updates.
Billing & Payments 9
M-Pesa payments, invoices, auto-pay, refunds, upgrades, cancellations.
Hosting Setup Guides
17 articles
- How to Change Your PHP Version and PHP Settings4 min read
- How to Check Disk Usage and Free Up Space3 min read
- How to Connect to Your Hosting With FTP (FileZilla)4 min read
- How to Back Up and Restore Your Website in cPanel5 min read
- How to Create a MySQL Database and User in cPanel4 min read
- How to Create a Subdomain (shop.yourbusiness.co.ke)4 min read
- How to Turn On Two-Factor Authentication (2FA) for cPanel4 min read
- How to Log Into cPanel for the First Time6 min read
- How to Claim Your Free .co.ke Domain With a Yearly Business, Corporate or Enterprise Plan4 min read
- How to Get Free Hosting With AutoHost4 min read
- How to Install Your Free SSL Certificate (HTTPS Padlock)5 min read
- How to Import and Export a Database With phpMyAdmin4 min read
- How to Host Multiple Websites on One Account (Addon Domains)4 min read
- How to Set Up Cron Jobs (Scheduled Tasks) in cPanel5 min read
- How to Password-Protect a Folder on Your Website4 min read
- How to Move Your Website From Another Host to AutoHost5 min read
- How to Upload Your Website Files to Your Hosting5 min read
Domain Management
10 articles
- How to Manage DNS Records (A, CNAME, MX, TXT) in cPanel5 min read
- How to Protect Your Personal Details in WHOIS (Domain Privacy)3 min read
- How to Get Your Domain's EPP (Transfer) Code3 min read
- How to Manage Your Domain in the Client Area4 min read
- How to Register a .co.ke Domain (and Other .ke Domains)4 min read
- How to Renew Your Domain (and Never Lose It)4 min read
- How to Forward Emails From Your Domain to Gmail or Another Inbox3 min read
- How to Redirect a Domain or Page (301 Redirects)4 min read
- How to Transfer Your Domain to AutoHost4 min read
- How to Point Your Domain to AutoHost (Update Nameservers)4 min read
Troubleshooting
11 articles
- Business Email Not Sending or Receiving — How to Fix It4 min read
- How to Fix a 403 Forbidden Error4 min read
- How to Fix “Error Establishing a Database Connection”3 min read
- How to Fix Mixed Content Warnings (Padlock Missing on HTTPS)4 min read
- How to Fix SSL Certificate Errors (“Your Connection Is Not Private”)4 min read
- How to Fix “Too Many Redirects” (ERR_TOO_MANY_REDIRECTS)3 min read
- How to Fix a Slow-Loading Website4 min read
- My Website Has Been Hacked — What To Do Now5 min read
- Website Not Loading After Changing Nameservers or DNS4 min read
- How to Fix a 500 Internal Server Error5 min read
- How to Fix the WordPress White Screen of Death4 min read
Email Setup
11 articles
- How to Access and Use Webmail3 min read
- How to Use Google Workspace or Microsoft 365 Email With AutoHosting4 min read
- How to Create a Business Email Account in cPanel7 min read
- How to Block Spam With cPanel Spam Filters and Email Filters4 min read
- How to Fix a Full Mailbox (“Quota Exceeded”)3 min read
- How to Set Up Your Business Email in Microsoft Outlook4 min read
- How to Set Up an Automatic Reply (Out of Office) for Business Email3 min read
- How to Use Gmail to Send and Receive Your Business Email4 min read
- How to Set Up Business Email on Android (Gmail, Samsung Email, Outlook)3 min read
- How to Set Up Business Email on iPhone and iPad3 min read
- How to Stop Your Emails Going to Spam (SPF, DKIM and DMARC)4 min read
WordPress Guides
9 articles
- How to Set Up WooCommerce for a Kenyan Online Shop (KES, M-Pesa, Delivery, VAT)5 min read
- How to Install WordPress in One Click (Softaculous or WP Toolkit)4 min read
- How to Reset a Lost WordPress Admin Password3 min read
- WordPress Security Checklist — Protect Your Site From Hackers3 min read
- How to Update WordPress, Themes and Plugins Safely3 min read
- How to Back Up and Restore a WordPress Website4 min read
- How to Move WordPress to a New Domain Without Losing Google Rankings4 min read
- How to Speed Up WordPress With LiteSpeed Cache4 min read
- How to Create a WordPress Staging Site (Test Changes Safely)4 min read
Billing & Payments
9 articles
- How to Add a Payment Method and Turn On Auto-Pay3 min read
- How to Cancel a Hosting Service (Without Losing Your Data or Domain)3 min read
- How to Download Invoices and Receipts for Your Records3 min read
- How to Open a Support Ticket and Get a Faster Fix3 min read
- How to Pay Your Hosting Invoice With M-Pesa (STK Push or Paybill)5 min read
- How to Request a Refund (30-Day Money-Back Guarantee)3 min read
- How Hosting Billing Works — Monthly vs Yearly, Renewals and Due Dates3 min read
- How to Update Your Account Details, Password and Contacts3 min read
- How to Upgrade or Downgrade Your Hosting Plan3 min read
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