πŸ“ž +254 104 666 000 βœ‰οΈ support@autohost.co.ke πŸ“ Rovies Business Centre – Ukunda / Diani

Client Area

Manage your hosting plans.

Everything about your AutoHost account lives in the client portal β€” services, domains, invoices, tickets and settings. Log in to manage it, or WhatsApp us and we will do it with you.

Your account at a glance

Everything in one place

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My Services

View all active hosting services, renewals and resource usage. Upgrade or downgrade with pro-rated billing.

My services β†’

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My Domains

Renew domains, update nameservers, manage DNS records and WHOIS contact details, or start a transfer.

My domains β†’

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Invoices & Billing

Pay open invoices with M-Pesa, download receipts, add payment methods and turn on auto-pay.

My invoices β†’

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Support Tickets

Open, track and reply to support tickets β€” monitored 24/7. For urgent help, WhatsApp is faster.

My tickets β†’

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Addons & Extras

Boost your plan with dedicated IPs, extra storage, premium SSL, SiteLock and more.

Browse addons β†’

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Server Status

Live status of every server and service β€” check before reporting a problem.

Check status β†’

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Affiliates

Earn commission referring Kenyan businesses to AutoHost β€” track clicks and payouts.

Affiliate dashboard β†’

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Account Settings

Update your profile, contacts, password and two-factor authentication.

My details β†’

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Knowledge Base

67 step-by-step guides β€” from first cPanel login to fixing a hacked site.

Browse guides β†’

Common tasks

Quick answers for account management

How do I upgrade or downgrade my plan?
Log in to the client portal β†’ My Services β†’ choose the service β†’ Upgrade/Downgrade. Changes apply immediately and billing is pro-rated. Or WhatsApp us and we will do it for you. Step-by-step guide β†’
How do I check my disk and bandwidth usage?
In cPanel, the right-hand stats panel shows disk usage, bandwidth, email accounts and more at a glance. We also message you proactively if you are approaching a limit.
How do I renew my plan or domain?
Renewal invoices are generated before the due date and emailed to you β€” pay with M-Pesa from the invoice link, or turn on auto-pay in Billing settings. Renewal guide β†’
I forgot my client portal password.
Use the password reset link on the login page, or WhatsApp us from your registered number and we will verify and reset it for you.
How do I cancel a service?
Client portal β†’ My Services β†’ Request Cancellation, at the end of your paid period or immediately. Your files stay available until the paid term ends. Cancellation guide β†’

Prefer we handle it?

Send us a WhatsApp message β€” upgrades, renewals, DNS changes, cancellations. A real person sorts it and confirms when done.

WhatsApp +254 104 666 000

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