Tickets 24/7 · WhatsApp 8am–10pm EAT · Real humans, not bots
How can we help you?
Pre-sales questions, technical support, billing — pick the right channel and we will get back to you fast.
Pre-Sales Enquiry
Not sure which plan fits?
Ask us anything — pricing, features, migrations, or custom setups. Fill the form or skip it and WhatsApp us directly.
Send an enquiry
Why us
The AutoHost support promise
Under 1 hour response
During business hours — usually under 15 minutes on WhatsApp.
Real Kenyan engineers
No bots, no outsourcing. The person answering you can actually fix things.
Bilingual support
English and Kiswahili — whichever you are comfortable with.
99.9% uptime SLA
Backed by our service guarantee with proportional credits.
Contact details
WhatsApp / Call: +254 104 666 000
Support: support@autohost.co.ke
Sales: info@autohost.co.ke
Rovies Business Centre – Ukunda / Diani
Hours: Mon–Sat, 8:00am–10:00pm EAT
Get help fast
The fastest way to reach us
WhatsApp us first for anything urgent
Site down, email broken, payment issues — WhatsApp gets a real engineer in under 15 minutes (Mon–Sat, 8am–10pm EAT).
Open a ticket for non-urgent technical work
Migrations, DNS changes, configuration requests — a ticket keeps a written trail and our team works it 24/7.
Check the Knowledge Base for how-tos
67 illustrated guides cover most tasks — from installing WordPress to fixing a 500 error — often faster than waiting for a reply.